Strategic Account Manager

Bynder goes far beyond managing digital assets. Our AI-powered digital asset management platform enables teams to conquer the chaos of proliferating content, touch points, and relationships in order to thrive.

With intuitive, AI-powered solutions that enhance content creation, simplify asset discovery, and maximize the value of every asset, we are the brand ally that unifies and transforms the creation and sharing of assets—inspiring teams, delighting customers, and elevating businesses.

Join our global team of 600+ ‘Byndies’ and contribute to shaping the future of digital asset management! As a leader in the industry, our AI capabilities empower over 1.4M users across 3,700+ organizations, including Spotify, Puma, Five Guys and Icelandair to work smarter with their content. With a commitment to innovation and a presence in seven offices worldwide, Bynder offers a dynamic environment where you can make a real impact.

Ready to grow your career by helping the world's leading brands create exceptional content experiences and thrive? Explore this opportunity and apply now to join our talented team.

About the role

As a Strategic Account Manager (Mid-Market) for the EMEA region, you are responsible for driving expansion revenue in our existing customer base in the mid-market segment and unlocking its full potential. You will manage the full sales cycle, from prospecting to discovery, solution presentations, negotiation, and closing. You will closely coordinate with our Customer Success team to strategically expand mindshare and adoption of Bynder across current users as well as new subsidiaries, divisions, and business units.

We are looking for a high-energy, experienced software sales professional with a proven track record of growing successful partnerships and going above and beyond to satisfy customers’ needs. To be successful in this role, you must be a self-starter, adaptable, analytical, motivated, organized, and thrive in a start-up environment. In addition to staying up-to-date on Bynder’s offerings, you must demonstrate curiosity about digital transformation, and develop a thorough knowledge of the marketing technology space.

This is a full-time role based out of our office in the Netherlands. Bynder offers flexible work hours and ability to work from home. This role may require travel to conduct onsite customer meetings.

What You'll Do (Responsibilities)

• Operational Excellence and Territory Management: Organize and tier accounts strategically in your book of business to maximize revenue opportunities across all customer tiers.

• Pipeline Generation: Proactive outbound prospecting to generate new opportunities using modern selling tools, connecting with both existing and new stakeholders within accounts.

• Leverage Sales Intelligence: Apply customer insights and research to customize outreach, prepare for calls, and address specific stakeholder needs.

• Customer-Centric Engagement: Engages with customers early and often, understanding their business objectives to provide tailored insights, support growth, and mitigate churn risk.

• Account Planning and Stakeholder Engagement: Map the customer organization, identify key stakeholders, and guide a consensus-driven buying process through effective communication and mutual action plans.

• Manage Full Sales Cycle: Apply rigor to all opportunities by applying a structured sales process, and ensure forecasting accuracy by applying qualification methods to your deals.

What You’ll Need (Skills and Expertise)

• Expertise in Value Selling: Demonstrates proficiency in value-driven sales methodologies, focusing on providing solutions that align with customer needs and strategic objectives.

• Smart Negotiation and Objection Handling: Practices effective negotiation and handles objections skillfully to create urgency, close deals, and drive customer value.

• Ownership and Accountability: Exhibits full ownership over account performance, demonstrating resilience and a proactive mindset to achieve targets consistently.

• Commitment to Growth and Learning: Maintains a growth mindset, continuously seeking opportunities to enhance skills, seek solutions, and innovate in sales practices.

• Collaborative Mindset: Approaches sales as a team sport, working collaboratively with internal teams to leverage shared knowledge and resources for customer success.

Required Qualifications

• 3+ years of closing experience in New Business Sales or Account Management positions

• Experience selling to C-suite level in B2B, SaaS, Cloud, DAM, or CMS.

• Experience managing 100K ARR customers and closing net new or expansion deals.

• Excellent time management and organizational skills.

• Strong public speaking, presentation, and written communication skills.

• Previous experience with CRM (e.g. Salesforce) and basic computer programs.

• Bachelor's Degree in business, communications, finance, marketing, economics, or another relevant field.

• Fluency in English. An additional language, such as German or Nordic languages is a plus.
  

Why you'll love Bynder!

At Bynder, innovation is in our DNA. We've worked hard to build an environment that promotes creative thinking and self-initiative within a culture of fun. It’s common to find colleagues hanging out after work - if you believe in "be nice, work hard, have fun", you'll have an office full of friends.

What we have:

• Challenging and inspiring work environment

• Flat hierarchy where your voice will be truly heard

• Opportunity to initiate your own projects

• An experienced team is ready to welcome you anytime

• Unlimited vacation policy

• Competitive monthly compensation

• Apple gear

• Daily lunch

• Drinks at the Bynder Bar :-)

• Amazing office in the heart of Amsterdam
  

Our Commitment:

Bynder Love is the principle that guides the way we grow our teams, support our employees, and celebrate our differences. At Bynder we strive to create a culture that embraces every Byndie because differences in background, experience, and perspective make Bynder even better. At Bynder a diverse, inclusive, and equitable workplace is one where all employees, whatever their ethnicity, color, sex, age, religion, disability, sexual orientation, gender identity, national origin, or physical and mental ability are valued and respected. Our commitment is for all Byndies to have the freedom to be their true authentic selves.

Just as we are never finished innovating, Bynder’s commitment to being An Even Better Bynder is a constant, evolving commitment that includes education, listening, and action.

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