Communications Operations Lead

The role

We are creating an operations function within the Nebius communications organisation to support our External Communications, People Communications, and Sustainability teams.

The operations team will help the whole communications organisation run more effectively, building the processes, tooling and coordination mechanisms that enable team members to focus on delivering an exceptional communications program.

We are looking for someone to build and lead this function. Reporting to the Chief Communications Officer, you will enjoy considerable autonomy and work closely with communications leads across the communications organisation.

You will also manage the day-to-day work of the communications organisation’s executive assistant, and in perspective build out the operations team into a broader communications strategy and operations function. 

This role be located from our HQ in Amsterdam on a Hybrid model, or remote from London. 

What you will do

Team operations and coordination

• Own the communications team's operational rhythm: quarterly and annual planning; internal calendars; team events, meetings and offsites; and cross-team coordination
• Coordinate team events, offsites, and the operational side of the management meeting cycle
• Act as connective tissue across the communications organisation, to help ensure maximum alignment and avoid duplications of effort or working at cross-purposes

Strategy and project support

• Help develop and maintain the communications team's planning frameworks, OKRs, and goal-tracking
• Prepare materials for leadership reviews and internal reporting on team performance and pipeline
• Support senior leads on specific strategic projects as agreed

Budget and contracts

• Build and maintain robust budgeting processes that give leads clear visibility into their spend at any point in the year
• Oversee implementation of the communications team budget: tracking spend, flagging variances, managing purchase orders and invoicing with finance
• Manage vendor and agency contracts: renewals, onboarding, scope changes, and compliance with procurement processes

Tooling and AI

• Identify tooling needs and build the stack, from evaluation through to implementation and maintenance of third-party tools across the organisation
• Lead the communications team's adoption of AI tools, identifying where they add genuine value and helping team members use them effectively
• Work with IT and procurement to manage tool contracts, access, and spend

What we are looking for

Essential

• Demonstrated experience in an operations, strategy, or chief-of-staff type role, ideally within a communications, marketing, or media organisation
• Strong project management skills: you know how to design a process, stick to it, and adapt it when it isn't working
• Financial competence: comfortable managing budgets, tracking spend, and working with finance teams
• Comfortable working across a distributed team in multiple time zones
• Clear and direct communication style, written and verbal
• Pro-active approach to problem-solving – you are a self-starter who comes with solutions, not questions
• A strongly collaborative, low-ego approach based on building trust with the team and across the company
• Genuine interest in AI and technology: you don't need to be an engineer, but you need to be intellectually engaged with what we're building

Preferred

• Experience working in or closely with a communications or PR function
• Familiarity with communications and media tools (monitoring platforms, distribution tools, project management software)
• Experience working in a fast-scaling tech company or startup environment
• Exposure to AI tools in a professional context
• Experience working in international and multicultural environments is highly valued.