Senior Experience Designer – Business Lending

This is what we offer you

• Thirteenth month's salary and 8% holiday allowance

• 10% Employee Benefit Budget

• EUR 1,400 development budget per year

• Hybrid working: balance between home and office work (possible for most roles)

• A pension, for which you can set the maximum amount of your personal contribution

View all our benefits.

Job Title

Job Description

At Rabobank we help entrepreneurs and companies grow and stay financially healthy. We are working on new platforms and journeys to revolutionize the way we will be supporting businesses in the future. We are looking for a seasoned multitalented Designer to join the ride in creating solutions to make things easy and efficient for our customers and employees.

You & your job

As a designer in the domain of Business Lending domain, you will be working on the digital transformation of a loan application process for our small and large clients in the Dutch market. Your main task will be to conceptualize, design and improve journeys for our business platforms.

You understand the needs and expectations of our bankers and clients, and you are responsible for the creation of design concepts which are used in the complex financial workflows of a loan application process.

In a nutshell, you will...

• Drive the strategic direction for the loan applications; research the user and usage – but also visualise, create, and iterate design concepts that help guide the product teams.

• You are comfortable in the fuzzy front-end of the design process and enjoy the complexity of defining the design tasks with the stakeholders.

• You are a teambuilder, you strive to bring people together and stabilize a design team.

Your responsibilities  

• Work together with PO’s, BA’s and developers to translate business requirements into innovative concepts. 

• Improve new and existing workflows and help us build scalable products. 

• Apply the Rabobank design system during concept development and design new components to extend our library.  

• Collaborate with front-end developers and other stakeholders to ensure a development process and a high-quality outcome. 

• Work together with other designers and be responsible for all steps in the design process. If necessary, you involve other designers and specialists to help you with this.

• You see the challenge in working with complex user interfaces and you are both a structured strategic thinker and a creator of pixel-perfect designs. 

Together we achieve more than alone

You will be part of the Design Chapter, the internal design department of Rabobank. We are a diverse and inclusive group of 100+ creative professionals, specialized in UX Design, Visual Design, Service Design, Strategy and Research. What binds us is a culture of curiosity, collaboration, creativity, and continuous learning. We have our own design studio in Utrecht with workshop spaces and all the tools you need to do your work. We offer multiple ways for you to become better at your craft and cultivate your ideas. 

• A friendly community of designers, working together, helping each other grow and celebrating our achievements together. 

• The right digital tools. Figma for design, Miro for digital whiteboarding and MS Teams and Office for communication and files. But also, tools to do remote online research and easy access to respondents. 

• Every month we have a ‘Design Chapter Day’ with showcases, workshops, and inspiring speakers. 

• Room to start your own initiatives, with frequent rituals in which you can pitch and develop your own ideas.  

• The opportunity to shape your role based on your ambitions. 

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Work on yourself and the world around you at the same time

For us, your development and that of society go hand in hand. That’s why we want to invest in you and work together for a better world. We summarise this in one sentence:

‘At Rabobank, you work on yourself and the world around you at the same time.’

You’ll see this reflected in your personal development budget, our hybrid working environment, and a healthy balance between work and home. You can work on banking services for our private and business customers, as well as societal issues such as food and energy transitions.

Why everyone is welcome at Rabobank

At Rabobank, we believe we become stronger through people who complement each other. By embracing our differences, we bring out the best in one another. We seek diversity in areas such as knowledge, skills, and experience, but also in gender, background, and culture. Across every department, we strive for variety and the freedom to be yourself, whoever you are. That’s what diversity and inclusion at Rabobank is all about.

You & your talent

We are looking for a multi-talented senior designer who can use creativity, problem-solving and communication skills to handle the complex context of a bank.  

• You have 10+ years of experience in UX design and confidently take responsibility and ownership of design projects.  

• You have experience leading a design team and coach junior designers. You enjoy bringing positive energy and a stabilizing factor to a team. 

• You are comfortable working with a large stakeholder field including architects, process managers, product owners and business analysts across financing journeys. You can manage these different perspectives and interests.  

• You are fluent with design and prototyping tools like Figma, and familiar with ideation and user research methods.  

• You are familiar with user journeys and system maps and can build the bridge between the identified pain points and concrete digital solutions.

• You gain energy working on complex products with possible technical challenge.

• You can communicate professionally in English. Knowledge of the Dutch language is a plus. 

You & the application process

You can apply for the Senior Experience Designer vacancy at Rabobank as soon as possible, open until fulfilment.

• If you are invited for an interview, Bo, our virtual assistant, will contact you via SMS and email to schedule it

• Answers to frequently asked questions can be found at rabobank.jobs/nl/veelgestelde-vragen

• A reliability check is part of the procedure

• Rabobank is unable to sponsor or take over sponsorship of an employment visa for this position.

• We respect your privacy

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