Territory Account Executive - Marketing Cloud - NGO

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role
We are seeking a sales and mission driven, experienced Account Executive to join the Salesforce.org team. In this role, you will act as a subject matter expert and trusted advisor to top Nonprofits and NGOs across Europe. You will help these organisations use our Marketing Cloud solutions to deliver relevant, personalised journeys that drive donor engagement, volunteer mobilization, and advocacy.
You will work both as a strategic partner to the broader Core Account Team and as an Individual Contributor, driving self-generated opportunities focused on the full Salesforce Marketing technology stack.

Responsibilities

• Become the Trusted Advisor: Act as the Subject Matter Expert (SME) for leading European NGOs and Nonprofits, guiding them on how to leverage Salesforce Marketing solutions to further their mission.

• Internal Education: Educate the broader Account Teams you collaborate with on the specific capabilities of Salesforce Marketing and Commerce technology within the context of fundraising and constituent engagement.

• Strategic Planning: Collaborate with Account and Territory teams to identify target organisations where digital transformation can have the highest impact.

• Drive Impact & Revenue: Create and execute a strategy to drive revenue within a specified European region and/or a list of named NGO accounts.

• Prospecting: Generate business opportunities through networking, cold-calling, and prospecting into current Salesforce customers (upsell/cross-sell) and greenfield organisations.

• Full Cycle Ownership: Own the sales cycle for the entire Salesforce Marketing technology stack—including lead generation, deal strategy, pricing, packaging, and deal closure.

• Performance: Meet and exceed all quarterly and annual sales quotas.

• Brand Advocacy: Drive brand awareness and lead generation via networking, NGO associations, and industry events.

• Forecasting: Maintain accurate account and opportunity forecasting within Salesforce.

• Customer Success: Ensure long-term customer satisfaction, retention, and success in achieving their mission goals.

Requirements

• Mission Oriented: You have a genuine passion for selling transformative enterprise software to leaders within Nonprofits and NGOs (specifically organisations with 1,000+ employees). You understand the unique challenges of the sector.

• Sales Experience: Minimum of 5 years of experience in software/technology sales, account management, and enterprise software sales.

• Domain Expertise: Strong Digital Marketing sales experience and familiarity with the Marketing Technology (MarTech) landscape is highly preferred.

• C-Level Credibility: Proven experience selling at the "C" level. Specific experience engaging with Chief Development Officers, Chief Fundraising Officers, Chief Marketing Officers, and Chief Advancement Officers is a distinct advantage.

• Industry Knowledge: You possess a strong point of view on industry trends (fundraising, donor retention, digital advocacy) and can build a compelling narrative around digital transformation for the third sector.

• Track Record: A proven history of sales excellence working as an Individual Contributor and within a matrixed team environment.

• Agility: Ability to work independently and collaboratively in a fast-paced, high-growth environment.

• Technical Collaboration: Ability to work closely with the Solution Engineering team to create compelling demonstration scenarios that speak to donor journeys and constituent management.

• Language Skills: Fluency in English is required. Fluency in German or Dutch is considered a plus.

• Travel: Ability to travel as needed across European countries.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.