Regulatory Operator - Low Carbon Fuels

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What’s the role

As a Regulatory Operator in Low Carbon Fuels (LCF), you will manage day-to-day regulatory operations within a defined scope, ensuring accuracy, compliance, and audit readiness. You will support and lead audits and system reviews while building expertise across regulatory, commercial, and analytical areas with a strong focus on analytical problem-solving, data-driven decision making, and end-to-end process understanding. You will develop subject matter knowledge, collaborate effectively with stakeholders, and provide clear, actionable insights. The role involves identifying process inefficiencies and risks, resolving issues within scope, and escalating more complex matters as needed, while contributing to continuous improvement.

The LCF Regulatory Operations team ensures compliance with country-specific biofuel mandates by managing sustainability documentation and bio-tickets within Trading & Supply. This work is critical for certification, regulatory submissions, and optimizing end-to-end commercial value, with a focus on accurate, timely execution and ongoing process improvement.

What you’ll be doing

• Ensure timely, accurate submissions and maintain up-to-date SOPs/desk manuals aligned with regulatory requirements.

• Review regulatory updates and change requests, assess impacts, and escalate risks or issues to SMEs/Regulatory Intelligence as needed.

• Translate regulatory requirements into operational practices, ensuring compliance and audit readiness.

• Lead and support internal/external audits (e.g., ISCC, NEa, national), including documentation, reviews, and follow-up actions.

• Deliver accurate, complete work on time in line with SOPs, QMS standards, and mandatory training requirements (including zero LOD1 breaches).

• Monitor sustainability performance and KPIs (e.g., MB closure, submission timeliness, data quality), manage dashboards/CVA inputs, and escalate deviations.

• Collaborate with Trading, Bio Optimizers, Commercial Operators, and Sustainability teams to ensure smooth, aligned operations and effective handovers.

• Proactively identify, resolve, and escalate operational issues, risks, and improvement opportunities to prevent recurrence.

• Support ISCC mass balance closures, PoS optimization, and implementation of new business activities, tools, and digital initiatives.

• Apply analytical thinking to identify trends, risks, and optimisation opportunities across processes and data.

• Maintain clear, structured communication with stakeholders, ensuring accurate data flow, alignment, and efficient execution across processes.

• Contribute to team effectiveness through knowledge sharing, cross-focus group participation, and continuous improvement initiatives.

• Demonstrate ownership, a collaborative mindset, and continuous learning in day-to-day operations.

What you bring

• Experience or exposure to regulatory operations

• Strong analytical skills with the ability to perform scenario analysis, work with large datasets (e.g., Power BI), and translate insights into actionable improvements

• Proven stakeholder management skills, with the ability to collaborate effectively across Trading, Commercial, and Sustainability teams

• Ability to structure and simplify complex information

• End-to-end mindset with an understanding of how activities connect across the value chain

• Structured, proactive, and detail-oriented way of working

• Comfortable operating in a dynamic, compliance-driven environment

• Ability to thrive in a fast-paced setting and stay on top of evolving regulations, translating them effectively into day-to-day operations

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.

• Continuously grow the transferable skills you need to get ahead.

• Work at the forefront of technology, trends, and practices.

• Collaborate with experienced colleagues with unique expertise.

• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.

• Benefit from flexible working hours, and the possibility of remote/mobile working.

• Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.

• Take advantage of paid parental leave, including for non-birthing parents.

• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.

• Grow as you progress through diverse career opportunities in national and

• international teams.

• Gain access to a wide range of training and development programmes.

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

Note: As part of your application, please submit a motivation letter along with your resume. The motivation letter should outline your reasons for applying to this position and how your skills and experiences align with the job requirements. This will help us better understand your interest in the role and your suitability for the position.

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Shell in The Netherlands

The Netherlands is one of the two founding countries of the company. Here 9,380 employees (March 2024) of more than 100 nationalities jointly work to provide the country with energy for today, for tomorrow and for you.

Energy for today

The refinery at Shell Energy and Chemicals Park Rotterdam (Pernis) - Europe’s largest - is facing a cleaner future with less carbon emissions. Chemicals Park Moerdijk is transitioning to a circular future. Shell operates multiple wind and solar farms in the Netherlands. Both onshore and offshore, Shell is exploring for and producing oil and gas via the Nederlandsche Aardolie Maatschappij, NAM (50% Shell, 50% ExxonMobil). Shell is the market leader in transport fuels. Dutch motorists take 3 billion litres of fuel from 570 Shell retail stations (May 2024) annually, while thousands of Shell's own fast EV charge points and Shell Ubitricity normal charge points are being installed as we speak.

Energy for tomorrow

At the Energy Transition Campus Amsterdam (ETCA), research is conducted into low CO2 energy technologies and sustainable solutions for energy and chemicals. Near Rotterdam Shell builds Europe's biggest green hydrogen plant of the continent. From Amsterdam and The Hague, Shell Nederland leads the transition of the corporation to a more sustainable future, with 6.5 billion euros invested in solar panels, wind farms, green hydrogen, sustainable aviation fuel, EV charging and other groundbreaking solutions for the future.

Energy for you

Even after the company HQ moved to London in January 2022, Shell's commitment to the Netherlands remains very strong. The Hague still housing the headquarters of three of Shell's business divisions, and Rotterdam stays a key trading, marketing and sales hub for Shell products. Combined Shell in the Netherlands works to bring its wide range of energy products as close as possible to you as an energy consumer. This includes a Shell Impact Fund to make the energy transition closer to people with financial challenges, this includes EV chargers on the corner of your street via our daughter company Ubitricity and this includes keeping the country warm in winter with Liquid Natural Gas.

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